FAQs
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How do I access my HealthStream from home? ›
Open Internet Explorer and type the web address (also called a URL) provided by your administrator (for example: www.healthstream.com/hlc/FacilityName). You may have an HLC icon on your PC desktop or your institution's intranet. If so, double-click the HLC icon. The Login page appears.
What is HealthStream HLC? ›
The HealthStream Learning Center (HLC) allows administrators, depending on their role and affiliation, to develop, manage, assign and track completion of educational learning for their institutions. The key features include: Access to a comprehensive library of online courses.
What is the phone number for Kaiser National HR? ›
Employees may contact the Regional Human Resources Command Center at (855) 599-9922. Physicians may contact the TPMG Physician Benefits Team at (510) 625-6600. The EAP offers a free and confidential service for all Kaiser Permanente employees and their dependent family members.
Is Kaiser Permanente pass fail? ›
Pass/Fail Grades: Kaiser Permanente Bernard J. Tyson School of Medicine will accept Pass/Fail grades, without prejudice, for courses taken by applicants during the COVID-19 pandemic.
Is Kaiser short staffed? ›
“We are very short staffed versus what our levels were even two years ago” before the pandemic, said Jill Leon, a registered nurse at Kaiser Permanente Walnut Creek Medical Center, at the time. “And we're short staffed everywhere, not just with nurses. We are in constant critical need.”
How do I unlock my HealthStream account? ›
Forgot your password? Use the forgot password link above, BEFORE contacting a HealthStream Administrator. If you are locked out (after 3 failed attempts), you will be locked out for 15 minutes before you can try again. Please use the Forgot Password link if you cannot remember you password.
What are the password requirements for HealthStream? ›
Passwords must be eight (8) or more characters in length. Passwords must include a combination of all of the following four characteristics: upper case, lower case, numeric and non-alpha numeric special symbols (!,#,$,% are all examples of this). Password reminders cannot contain the password.
Can you do healthstreams at home? ›
HealthStream is mainly used by healthcare organizations, medical device companies, and pharmaceutical companies. How do I access HealthStream from home? To access HealthStream from a home network, users can go to the URL provided by the administrator and log in to the HealthStream portal.
Does HealthStream have an app? ›
HealthStream has been dedicated to healthcare for 30+ years. Our unequaled focus on innovation and user experience is why nurses and staff love our apps and why hospitals trust us to help them fill open shifts more cost-effectively and efficiently.
Who Uses This Software? Healthcare organizations, acute and non-acute care staff, clinical and non-clinical.
How do I add a test to HealthStream? ›
Adding a Test
- Search for the course to which you want to add a test. See Searching for a Course for details on conducting a course search. ...
- Click Add a Test. The Common Properties page appears.
- Enter the common properties. (See Adding a Learning Activity.)
- Click Save. The test editing page appears.
Who is the head of human resources at Kaiser Permanente? ›
Greg Holmes is executive vice president and chief human resources officer of Kaiser Foundation Health Plan, Inc. and Hospitals. In this role, Holmes drives national human resource strategy and operations.
Where is the headquarters of Kaiser Permanente? ›
What is an HR hotline? ›
An HR hotline enables your organization to save on the time and resources it typically takes to settle HR concerns. Employees can simply call the hotline and someone will address their concerns on the spot.
How do I recover my Kaiser account? ›
If you've forgotten your password, you can reset it online. In most cases, we will send you a one-time passcode to the email address we have on file for you. Please don't close the page where we prompt you to enter the passcode or you'll need to start the process again.
How to find Kaiser username? ›
To have the system send you an email immediately with your User Name, click the "Recover User Name" button after entering your MRN and Last Name. If the "Recover User Name" option is not successful, please contact support by clicking here. MRN is 8 digits.
How do I check my Kaiser eligibility? ›
Self-Service is available in the IVR System 24 hours per day, 7 days per week at (888) 576- 6789. Alternately, you may call the IVR system of the KP Member Services Contact Center to verify benefits and eligibility 24 hours per day, 7 days per week at: (888) 576-6789.